Internal staff portal for the APSP, SSP, and SNSP divisions
— sign in to manage and process service orders.
For internal staff use only. Select your division's portal below to sign in.
For APSP division staff to manage authorized service center operations, repair jobs, and claims.
Access APSP Portal
For SSP division staff to process Samsung service orders, repairs, and job tracking.
Access Samsung Portal
For SNSP division staff to manage service orders, job tracking, and support coordination.
Access SNS Portal
SMILE is our internal service management platform, built to make staff work easier. It brings together the APSP, SSP, and SNSP divisions so staff can process and track service orders — all in one convenient place. Our mission is to streamline operations, reduce hassle, and keep every division working efficiently.
Have a question? Need help with a service? We're here for you. Drop us a message and we'll get back to you as soon as possible.